Privacy Protection
Privacy Protection
Marvelous Inc. (hereinafter referred to as the 'Company'), in accordance with the following policies, endeavours to appropriately handle all personal information.
1. Acquisition, use and provision of personal information
The Company will clarify the purpose of acquisition and only collect personal information within the scope of the purpose. The use and provision of personal information shall be within the scope of the purpose of acquisition. It will not be used for any purpose other than its intended purpose.
2. Governing law, etc.
When handling personal information (which can identify a specific individual. The same shall apply hereinafter), the Company will comply with the laws and regulations concerning the protection of personal information, the laws and regulations regarding the protection of personal information, and the obligations set forth in the guidelines of the competent minister and this policy.
3. Safety management measures
The Company endeavors to keep the personal information entrusted to it accurate and up-to-date within the scope of the purpose of use. In addition, in order to prevent unauthorized access, leakage, falsification, loss, damage, etc., we will take necessary and appropriate safety management measures according to the current technical level, and correct them as necessary.
4. Supervision of contractors
The Company may entrust the handling of personal information we receive to a third party to the extent necessary to achieve the purpose of use. The Company will select these third parties after confirming that they are at a sufficient security level for handling personal information, and will conduct necessary and appropriate supervision through contracts and the like.
5. Provision to third parties
The Company will not provide personal information to a third party without the consent of the person concerned, except as permitted by law. The Company will not provide personal information to a third party using the opt-out system (Article 23, Paragraph 2 of the Act on the Protection of Personal Information).
6. Response to complaints and consultation
If you have any questions or complaints regarding the handling of specific personal information by the Company, please contact the contact below.
Shinagawa Seaside East Tower 4-12-8 Higashi-Shinagawa, Shinagawa-ku, Tokyo 140-0002
Marvelous Inc. Information Systems Department, Personal Information Inquiries
7. Continuous improvement of personal information protection management system
The Company will continuously improve the management system and system for personal information protection.
Established May 30, 2017
Handling of Personal Information
Purpose of Use of Personal Information
The Company will handle personal information to the extent that it is necessary to achieve the purpose of use for the following. For the providing of the Company's products & services
For identity verification and authentication services
For conducting questionnaires
For conducting prize contests & campaigns
For point addition & point exchange
For marketing research, statistics, and analysis
For system maintenance and defect response
To send important notices regarding our Terms of Use, policy changes, etc.
For the management and operation of the Company's applications, websites, services, contents, etc.
In order to respond to enquiries from the user
For achieving any other purpose that the person in question will be made aware of, and will be required to consent to, when asked to provide personal information
Request for Customers Under 13 Years of Age
For customers under the age of 13, please provide personal information only once you have obtained the consent of a legal guardian.
Concerning the Use of Cookies
On the Company's website, etc., in order to provide greater convenience to our customers, we use the technology called Cookies. Although the Company website, etc. will be able to identify customers' computers through the use of Cookies, we will not obtain any personal information. Also, customers may choose to disable Cookies in their browsers, and should this be the case, there will be instances where some functionality may not be available.
Concerning the Use of a Web Beacon
The Company, in order to examine the usage conditions of customers on the Company website, will use a Web Beacon in certain cases, but it will not be used to acquire personal information.
Regarding the acquisition and handling of information by browsing the website
The Company may use advertisements delivered by third parties such as Google Inc. and Yahoo Japan Corporation, and in connection with this, the third party may use cookies, information/advertising identifiers, website visits and application usage/behavior information, etc., of users who visit our website.
The cookie information, advertisement identifier, etc. acquired by the third party will be handled in accordance with the privacy policy of the third party.
Concerning Links to 3rd Party Websites, etc.
The Company does not assume any responsibility for the protection of customers' personal information on third party websites, etc. linked to the Company's website.
Procedures for Disclosure and Correction of Personal Information
Customers can ask for the disclosure of their own personal data held by the Company. Also, if as a result of an error, etc. is found, customers can request a correction to be made to their own personal data or that use of the data be discontinued. For disclosure requests, please fill in the necessary items on the disclosure request form specified by the Company, enclose the following, and send it by registered mail to the address below.
- 1)
- Any of the following personal identification documents
- 2)
- 800 yen stamp as a fee
Regarding the reply form from our company to the disclosure request, we will basically mail it to the person. Regarding corrections and requests for suspension of use, we will send the necessary documents together with the reply form from our company to the disclosure request.
‹ Identity Verification Documents › (one of A, B, or C)
- A)
- Driver's License
It must be unexpired and include the person's current address. This cannot be an international driver's licence. - B)
- Japanese Passport
It must be unexpired and include the person's current address. - C)
- Health insurance card or pension book, as well as any of the following (residence card, receipt for a public utility charge, bill for a public utility charge)
The resident card, receipt for a public utility charge, or bill for a public utility charge, needs to have been issued within the last 3 months and have the current address listed. In the case of a disclosure request from a representative, in addition to the personal identity verification documents listed above, please send all of the following documents by registered mail to the address below.
‹ For a Voluntary Representative › (for A, B & C)
- A)
- A letter of authorisation (power of attorney) from the person being represented
The relationship to the representative, the reason for requiring a representative, and the name, date of birth, address, and telephone number of the representative are also required. - B)
- The person in question's signature.
Needs to have been issued within the last 3 months. The letter of authorisation to act as proxy (power of attorney) will require notarisation by a licensed notary public with signature and a registered seal or stamp - C)
- Representative's personal identity verification documents
Please refer to the aforementioned ‹ Identity Verification Documents ›.
‹ For a Legal Representative › (both A & B)
- A)
- A document confirming that there is a legal right of representation
Abstract of Family Register, etc. - B)
- Representative's personal identity verification documents
Please refer to the aforementioned ‹ Identity Verification Documents ›.
For Enquiries Concerning the Handling of Personal Information
Shinagawa Seaside East Tower, 4-12-8 Higashi-Shinagawa, Shinagawa-ku, Tokyo 140-0002
Marvelous Inc. Information System Department, Personal Information Inquiries
Established on October 01, 2011
Revised July 01, 2014
Revised July 24, 2019